Welcome to Secure Enquiry Portal. By accessing and using our website and services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our platform.

1. Use of Services

• Secure Enquiry Portal provides a confidential space for users to submit cases and connect with trusted professionals, companies, and organisations worldwide.
• You agree to use our services only for lawful purposes and in accordance with these Terms.
• You are responsible for ensuring that the information you provide is accurate, complete, and not misleading.

2. Eligibility

• By using our services, you confirm that you are at least 18 years old or have the legal capacity to enter into this agreement.
• If you are using our services on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

3. User Responsibilities

• You must not misuse our platform for fraudulent, harmful, or unlawful activities.
• You agree not to upload or submit malicious files, offensive content, or false information.
• You are responsible for maintaining the confidentiality of your account credentials (if applicable).

4. Nature of Services

• Secure Enquiry Portal acts as a facilitator, connecting users with vetted recovery experts, legal advisors, and service providers.
• We do not provide legal, financial, or professional advice directly. Any outcomes depend on the independent services of third parties.
• We make reasonable efforts to connect you with suitable professionals but do not guarantee case outcomes or results.

5. Third-Party Services

• Our platform may introduce you to external professionals, companies, or websites.
• We are not responsible for the actions, advice, or services of third-party providers.
• Any agreements or contracts you enter into with third parties are strictly between you and them.

6. Fees & Payments

• Some services may involve fees, which will be clearly communicated before you proceed.
• You agree to make timely payments for any chargeable services you opt for.
• All payments are non-refundable unless otherwise stated.

7. Intellectual Property

• All content, branding, design, and materials on Secure Enquiry Portal are the intellectual property of our company unless otherwise stated.
• You may not copy, reproduce, distribute, or exploit our materials without prior written consent.

8. Limitation of Liability

• Secure Enquiry Portal is not liable for:
• Any loss, damage, or claim resulting from your use of third-party services.
• Unauthorised access, data breaches, or service interruptions beyond our reasonable control.
• Any indirect, incidental, or consequential damages arising from use of our platform.
• Our liability, if any, shall be limited to the amount you paid (if applicable) for the use of our services.

9. Data Protection & Privacy

• Your use of our services is also governed by our Privacy Policy.
• We take steps to safeguard your personal data, but you acknowledge that no online platform can guarantee 100% security.

10. Termination of Services

• We reserve the right to suspend or terminate your access to our platform if you violate these Terms.
• You may discontinue using our services at any time.

11. Changes to Terms

• We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.
• Continued use of our website after updates indicates your acceptance of the revised Terms.